Contact us

We are here to help. Whether it is a question about materials, dimensions, an order on its way, or a return, our team will get back to you quickly.

NorthFashLand

Email: support@northfashland.com

Phone: +1 719-326-1247

Address: 1500 N Grant St, Denver, CO 80203, United States

Customer service hours: Monday to Friday, 8:00 AM to 5:00 PM (Mountain Time)

We aim to respond within 2 hours.

Before you write

A few things we are asked most often, in case they save you a message:

Where is my order? You will receive a tracking link by email once it ships. You can also use our Track Your Order page.

How long will delivery take? Orders ship within 1 to 3 business days and arrive within 5 to 12 business days after that. Full detail is in our Shipping Policy.

I need to change or cancel an order. Email us within 2 hours of ordering and we will sort it before it goes into processing.

I would like to return something. You have 30 days and we cover return shipping. See our Refund Policy.

If your question is not answered here, our FAQ page covers most of the rest. Otherwise, use the form and we will come straight back to you.