Refund policy
At northfashland, your satisfaction is our top priority. We strive to make your shopping experience hassle-free and enjoyable. If for any reason you are not completely satisfied with your purchase, we offer a simple return or exchange process.
30-day return policy
We offer a 30-day return policy. This means you have 30 days from the date you receive your item to request a refund.
If the product is unused, in its original condition and returned within 30 days of purchase, we will issue a refund.
How to initiate a return
To initiate a return, please contact us first at support@northfashland.com. We will then send you a return label and instructions on how and where to send the parcel.
Please note: Products returned without prior request will not be accepted.
Refund Policy
- Processing time: Refunds are typically processed within 7 business days after we have received and inspected your returned items.
- Refund Method: The refund will be issued to the original payment method. If you would like a different payment method, please contact us directly.
If you have not received your refund within the expected timeframe, please contact us at
Refund Policy
- Processing time: Refunds are typically processed within 7 business days after we have received and inspected your returned items.
- Refund Method: The refund will be issued to the original payment method. If you would like a different payment method, please contact us directly.
If you have not received your refund within the expected timeframe, please contact us at support@northfashland.com.
Replacement of Defective or Incorrect Item
If you have received an incorrect or defective item, we apologize for the inconvenience. Please contact us at support@northfashland.com and include the following information:
- Your order number
- Description of the problem
- Images or videos as attachments
Return Method and Fees
Returns must be sent by post.
The customer is responsible for the return label. Please ensure you generate and obtain your own return label.
Return costs: Return costs are covered by the customer.
Delivery Address Confirmation
It is important to check that the delivery address entered is correct. If an error is detected, please contact us immediately at support@northfashland.com to request a correction.
Please note: We cannot be held responsible for incorrect addresses provided by the customer or undeliverable packages due to incorrect or unavailable addresses. If a package is returned to us, you can choose between a refund or a reshipment.
Replacement of Defective or Incorrect Item
If you have received an incorrect or defective item, we apologize for the inconvenience. Please contact us at support@northfashland.com and include the following information:
- Your order number
- Description of the problem
- Images or videos as attachments
Return Method and Fees
Returns must be sent by post.
The customer is responsible for the return label. Please ensure you generate and obtain your own return label.
Return costs: Return costs are covered by the customer.
Delivery Address Confirmation
It is important to check that the delivery address entered is correct. If an error is detected, please contact us immediately at support@northfashland.com to request a correction.
Please note: We cannot be held responsible for incorrect addresses provided by the customer or undeliverable packages due to incorrect or unavailable addresses. If a package is returned to us, you can choose between a refund or a reshipment.
Contact:
Shop Name : NorthFashLand
Call us: +1 719-326-1247
Email: support@northfashland.com
Address: 1500 N Grant St, Denver, CO 80203, United States
Opening hours:
Monday - Friday: 8:00 AM to 5:00 PM (Mountain Time)
Saturday - Sunday: Closed
We strive to respond to your email within 1-2 days.